Technical Support
JEM’s Applications Engineering Team has the knowledge
and experience to help solve customers’ probing issues
before and after the sale. Our goal is to provide industry-leading
technical and applications support to our customers through
our responsive and experienced Applications Engineers and
Customer Service Team.
JEM America offers a wide range of support services and training
classes to our customers. We can offer on-site probe card
installation and user training to assist our customers in
using our products. We also have customized training for probe
card repair.
If you need any technical assistance, please contact JEM
America at 510-683-9234 or sales@jemam.com.
Research & Development
JEM Group is dedicated to continuous and innovative technological
development through extensive R&D efforts in the U.S.
and Japan. Over the years, we have achieved more than 25 patents
for probe card design, with several new patents pending. Our
focus is on developing the next-generation probe card and
solving the industry’s most challenging probing problems.
JEM America welcomes development suggestions and inquiries
from customers and ATE manufacturers alike. Our goal is to
build and maintain long-term relationships through the sharing
of roadmaps, collaborative projects and beta testing.
For more information about JEM’s product development,
please contact JEM America at 510-683-9234 or sales@jemam.com.
Product Information
If you would like further information on our products and
services, please contact JEM America at 510-683-9234 or sales@jemam.com.
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